Charter

 

CITIZENS CHARTER
 
 
Pandit Deen Dayal Upadhyay Medical College & Hospital
 
Jamnagar Road
Rajkot
Gujarat
India
 
Telepone Nos: 0281-2458323
Fax No: 0281-2458340
 
Affiliated University: Saurashtra University, Rajkot
 
 
 
 
 
This charter seeks to provide a framework, which enables our users to know: 
What services are available in this hospital? 
The quality of services patients are entitled to.
Standards of Service
This is a General Hospital.
It provides medical care to all patients who come to the hospital.
Standards are influenced by patient load and availability of resources, which are generally under strain.
Yet we insist that all our users receive courteous and prompt attention.
General Information
This hospital has:
Name of Hospital
No. of Teaching Beds
Full time / Part time
Teaching
Non Teaching
Tele Phone No.
Office
Resi.
Fax
P.D.U. Hospital Rajkot
540
Full time
 
2453414
2471118
 
2477442
K.T.C.H.
90
Full time
 
2479315
2471218
 
2477442
G.T. Sheth Eye Hospital
30
Full time
 
2476685
2471218
 
2477442
R. Z. Hospital
90
Full time
 
2228026
 
2477442
 
Dept.
OPD Clinic
Seminar Room
Medicine
OPD Building Department
A-1 : 02
Psychiatry
A-2 : 05
Psychiatry Hospital 1st Floor
Surgery
B-2 : 22
4th Floor, OPD Building
ENT
B-2 : 27
6th Floor, OPD Building
Orthopedic
New OPD Building Department G-7
6th Floor, OPD Building
Radiology
Trauma Building Ground Floor
6th Floor, OPD Building
TB Chest
A-1 : 1
P.D.U. Medical College 2nd Floor
Skin
A-2 : 14
6th Floor, OPD Building
Anesthesia
B-2 : 13
6th Floor, OPD Building
Pediatric
New OPD Building Department – 04
K.T.C.H.
Eye
G.T. Sheth Eye Hospital
G.T. Sheth Eye Hospital
Gynecology
A-1 : 09
R. Z. Hospital
 
Dept.
Location of Office
Medicine
New OPD Building B-wing No. 8
Orthopedic
Basement B Block Room No. 18, 19, 20, 21, 22, 23
Radiology
Trauma Building Ground Floor
Surgery
4th Floor B Block OPD Building Room No. 9, 10, 11, 12, 13, 14
E N T
6th Floor B Block OPD Building Room No. 10, 11, 14
Anesthesia
5th Floor B Block OPD Building Room No. 9, 10, 11, 12, 13, 14
Psychiatry
Psychiatry Hospital
TB chest
2nd Floor, PDU Medical College
Skin
6th Floor B Block OPD Building
Eye
G.T. Sheth Eye Hospital
Pediatrics
KTCH
Gynecology
R. Zanana Hospital

 
Timings of OPD: 8.30 AM to 12.30 PM and 4.30 PM-6.30 PM
8:30 A.M. to 12:30 P.M.  & 4:30 PM to 6:30 PM for the dept. of dermatology, medicine & ENT in addition to morning OPD
Enquiries
Reception & Enquiry Office is located at the entrance of the hospital. 
Location guide map is displayed in lobby near Reception and at each individual floor levels
Illuminated boards indicating different areas/Departments of hospital are displayed.
Smaller guide maps are also installed.
The list of faculty members is displayed on boards in each department.
The duty roster for faculty members & resident medical doctors is displayed on the notice boards of all the departments. 
A board displaying the names of doctors/specialists of clinical departments has been put up at the Reception.
Emergency Services
Emergency services are available 24by 7.
Free ambulance services are available by calling up 108